What to provide before working online
We know that for effective communication, or rather, for transformational dialogue, it is important to create a comfortable environment, so our clients can be in a coached state.
I remember how the children ran to the client during the session, and she pretended that everything was fine and the session could be continued without noticing the guys.
What is happening at this moment? Is the champion ready to be in the session or is most of it focused on children?
Or one day I felt that something was going wrong in the session, as it turned out, the client's phone was sitting down, and he was mentally calculating whether there would be enough charging and whether he took the charger with him.
At such moments, attention is unfocused and it becomes more and more difficult for the champion to move along the hero's route.
Your experience suggests that you can ask clarifying questions from direct communication, for example, "I hear the voices of the guys, I suggest taking a few minutes and giving them time." Or: "I think something else is bothering you right now, can I find out what it is"? It is better to pause the session to negotiate with the children or connect a gadget to electricity.
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And what else can be done to create a comfortable environment?
I suggest at the preparatory stage to send a message to online clients with a reminder "How to prepare for a coaching session in an online format".
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1. Choose in advance what we will use to interact: skype, whatsapp, facetime or telephone communication.
Having said this point, find each other in advance.
2. Check the charging level of gadgets, if necessary, have a charger "at hand" and, accordingly, access to electricity.
For those who work online, this approach seems natural, but our clients may be inconsiderate.
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3. Choose a place where you can comfortably conduct a dialogue without outsiders.
I remember at the beginning of my journey I didn't pay much attention to this, and after the client said, "You know, I wanted to continue our meetings, but my husband could hear me."am
4. If necessary, warn your loved ones that you have an important communication, and you will be immersed in the conversation.
To warn your loved ones that this conversation is very important to you and it should not be interrupted, except for force majeure.
5. Before the start of the session, satisfy all your physiological needs (for example, drink water).
6. Prepare paper in advance (it is advisable to have a notebook for working with a coach), a pen, if possible colored pencils or markers.
What becomes possible when you take care even before the session?
How does a caring message enhance the session process?
What kind of coach do you become when the necessary conditions for a session are created?
Milana Studinskaya
image coach
imagEnergy.ru
Instagram: milana.studinskaya
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